Data Protection Policy

Setka Cup's Privacy Policy — Your information is completely secure

Setka Cup believes that protecting your personal data is our most important responsibility. In this Privacy Policy, we clearly explain how your data is collected, used, and protected.

Last Updated: January 2026

Your Privacy Is Our Priority: Please read this Privacy Policy in full before using the Setka Cup platform. By using the platform, you agree to this Policy.

1

Introduction & Scope of Application

Setka Cup ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains how the Setka Cup platform — the setkacup.net website and its associated applications — collects, processes, and stores users' personal information.

This policy applies to:

  • Applies to all registered members of Setka Cup.
  • Applies to anyone browsing the Setka Cup website.
  • Applies to anyone who contacts Setka Cup customer support.
  • Applies to anyone using any Setka Cup service.

Setka Cup complies with international data protection laws. Our Privacy Policy is reviewed regularly and updated as needed.

2

What Information Is Collected

Setka Cup collects the following types of information to operate the platform and improve its services:

Data Types Example Mandatory
Identity Information Full name, date of birth, nationality ✓ Yes
Contact Information Mobile number, email address ✓ Yes
Identity Document NID, Passport, Driving License ✓ For KYC
Financial Information Payment method, transaction history ✓ Yes
Device Information IP Address, Browser, OS ✓ Automatic
Gaming Data Betting history, win/loss records ✓ Automatic
Communication Logs Support chat, email correspondence Optional

Setka Cup only collects information that is necessary for delivering services, ensuring security, and meeting legal obligations.

3

Methods of Data Collection

Setka Cup collects information through several methods:

  • Direct Collection: Information you provide during registration, KYC verification, deposits, or withdrawals.
  • Automatic Collection: Through cookies, log files, and tracking technologies while you use the platform.
  • Third Parties: From payment gateways, identity verification services, or fraud detection partners.
  • Public Sources: From government records or other legitimate public sources where necessary.

Setka Cup never collects sensitive personal information without your consent. You are clearly informed before any data collection takes place.

4

Purpose of Data Use

Setka Cup uses the information collected for the following purposes:

  • Account Management: To ensure secure registration, login, and account safety.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify identity and age and to prevent fraud.
  • Service Improvement: To enhance the gaming experience and provide personalized recommendations.
  • Customer Support: To handle support requests and resolve complaints.
  • Legal Compliance: To meet legal obligations set by regulatory authorities.
  • Fraud Prevention: To detect and prevent unusual activity.
  • Marketing: To send you relevant offers and promotions with your consent.

Setka Cup will never use your information for any purpose beyond those stated above.

5

Data Sharing Policy

Setka Cup never sells your personal information to third parties. However, limited data sharing may occur in specific circumstances:

  • Service Providers: Payment gateways (bKash, Nagad), identity verification services — only essential data is shared.
  • Legal Authorities: Upon a valid court order or a legitimate request from a regulatory authority.
  • Fraud Prevention: With fraud detection agencies, on a legal basis.
  • Business Transfer: In the event of a company merger or acquisition, members will be notified in advance.

Important: Setka Cup never sells or rents your information to advertisers, marketers, or any other commercial parties.

6

Cookies & Tracking Technologies

Setka Cup uses cookies and similar tracking technologies to enhance your platform experience. The types of cookies used are:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: Helps us understand which parts of the site are used most.
  • Marketing Cookies: To show relevant ads — you have the option to turn these off.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the Setka Cup platform to not function properly.

7

Data Security Measures

Setka Cup follows the highest industry standards to protect your information. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Data Encryption: Sensitive data is stored on servers in encrypted form.
  • Firewall & DDoS Protection: Multiple layers of security at the server level.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular audits conducted by independent third parties.
  • Staff Training: Setka Cup staff are trained in data privacy and confidentiality.

If a data breach is suspected, Setka Cup will notify the relevant regulatory authority within 72 hours and alert affected members without delay.

8

Data Retention Period

Setka Cup does not retain your data longer than necessary. The general guidelines are:

  • Active Accounts: All data is retained for as long as the account remains active.
  • Closed Accounts: Up to 5 years after account closure due to legal obligations.
  • Transaction Records: Up to 7 years, as required by financial regulations.
  • KYC Documents: Up to 5 years, as per regulatory guidelines.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

After the designated period, Setka Cup securely deletes or anonymizes your data.

9

Your Data Rights

As a Setka Cup member, you have the following rights over your own data:

  • Right of Access: The right to know what information Setka Cup holds about you.
  • Right to Rectification: The right to correct any inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to restrict the use of your data to specific purposes.
  • Right to Portability: The right to receive your information in a structured, portable format.
  • Right to Object: The right to object to your data being used for marketing or any other purpose.

To exercise these rights, contact Setka Cup customer support. We will respond to your request within 30 days.

10

Protection of Minors' Data

Setka Cup strictly prohibits anyone under 18 from using the platform and does not knowingly collect data from minors.

  • Age verification is mandatory at the time of registration.
  • If any minor's data is collected inadvertently, it will be deleted immediately.
  • If parents have any concerns, they can contact Setka Cup support at any time.

If you become aware that a minor is using a Setka Cup account, please notify our support team immediately.

11

Privacy Policy Updates

Setka Cup reserves the right to update this Privacy Policy when necessary. In the event of changes:

  • Members will be notified by email at least 30 days before any significant changes take effect.
  • The "Last Updated" date at the top of the page will reflect the change.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Previous versions of the policy are kept in our archive. You can request a copy of any earlier version from Customer Support.

12

Contact & Complaints

For any questions, requests, or complaints regarding the privacy policy, please contact Setka Cup:

Setka Cup typically responds to all privacy-related requests within 7 business days. For urgent matters, please reach out via live chat.

Our Data Protection Our Commitment

What We Do to Protect Your Data at Setka Cup

End-to-End Encryption

Every transaction and piece of personal information on Setka Cup is secured with 256-bit SSL encryption. No third party can access or read your data.

KYC Verification Security

Identity documents and files submitted through Setka Cup's KYC process are stored on encrypted servers. Only authorized personnel can access them when required.

No Sale of Data

Setka Cup never sells your personal data to advertisers or third parties. Your data is used solely to provide services to you.

Independent Security Audits

Setka Cup's data protection measures are regularly audited by independent third-party auditing firms, giving you the assurance of the highest level of security.

Your Data, Your Control

Setka Cup members can view, correct, or request deletion of their data at any time. You have full control over your personal information.

Instant Alerts

If an unusual login or suspicious activity is detected, Setka Cup will immediately notify you via SMS and email.

How Setka Cup Protecting Your Information

To protect your data at Setka Cup, we follow a multi-layered security framework. Each layer works in tandem with the others to ensure your information is always protected.

Data Collection Stage

Only necessary data is collected. Explicit consent is obtained and the purpose is clearly communicated before collection.

Transmission Stage

All data is transmitted to servers in encrypted form via HTTPS and TLS 1.3.

Retention Phase

Stored on servers with AES-256 encryption. Access is restricted and logged.

Regular Review

Security audits are conducted quarterly, and a full data protection assessment is carried out annually.

Deletion Phase

After the designated period, data is securely destroyed in accordance with international standards.

Our Security Stats

256-bit
SSL Encryption
24/7
Security Monitoring
30 days
Data Request Response
72 hours
Breach Notification Timeline

Setka Cup operates under a license from an international gaming authority and complies with ISO/IEC 27001 security standards.

About Privacy Frequently Asked Questions

Answers to the most frequently asked questions about Setka Cup's Privacy Policy

No, Setka Cup never sells, rents, or uses your personal data for advertising purposes. Data is used solely to provide you with services, meet legal obligations, and prevent fraud.

Due to legal obligations, certain data is retained for a defined period (typically 5 years) even after account closure. However, marketing-related data is deleted immediately. After the retention period, all data is securely destroyed.

All payment information is protected with 256-bit SSL encryption. Setka Cup does not store card numbers or bank details directly — these are handled securely by our payment gateway partners.

Yes, you can unsubscribe from marketing emails and SMS at any time — through your account settings, by clicking the "Unsubscribe" link in any email, or by contacting Setka Cup support.

Yes, you have the right to data portability. Upon request to Setka Cup Customer Support, a structured copy of your stored data will be provided within 30 days.
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Your Data Is Safe — Starting Now Play with Peace of Mind

You now have a complete understanding of Setka Cup's Privacy Policy. Your data is fully secure — register now and enjoy the best gaming experience.

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